F.A.Q.s

Limited Openin

COVID-19 SAFETY PROTOCOLS for LIMITED OPENING 

Signed Waivers regarding your participation in AYCC programming during COVID-19 are required by all those entering the building.

Do I have to wear a mask?

Under the new State of Maine guidelines, everyone is required to wear a face covering to enter our facility.  Youth under 2 years and participating in day care or day camp programs are exempt.

What are you doing to make sure the AYCC is a safe and clean environment?

  • Every person must complete a Health Screening prior to entering (take temperature and answer health questions).

  • Following Spatial Distancing of 6 feet or more is required by everyone (including outside classes).

  • All areas of the facility will be cleaned throughout the day to ensure everyone’s safety.

What if I just need to come in and ask a quick question, register or purchase a membership?

  • You still need to follow the above COVID-19 guidelines and will be asked to wait in line (if necessary) for our Welcome Center Staff to assist you with your needs.

  • If you have a meeting or scheduled activity, please follow the above guidelines, check-in at the Welcome Center and you can proceed to your intended location.

  • Due to capacity restrictions you may have to wait before entering. You will be asked which area you intend to use so that we may better control our capacity.

Can I use the bathrooms and the locker rooms?  

  • Restrooms are available for use by progrqam participants

  • UPDATE 9.8.20 - Locker Rooms are OPEN!!  Locker Rooms will not be available - please come prepared to participate in your activity without the use of the locker rooms.

GENERAL 

What are your hours?

  • Monday-Friday 5:00am-9:00pm

  • Saturdays & Sundays 7:00am-7:00pm

When are you closed?  What Holidays?

  • We are closed on Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving & Christmas Day

  • Hours may be adjusted on additional holidays and/or some programs may not operate while others remain open.

What do you offer?  What are your amenities?

The AYCC is completing a major renovation project and is excited and proud to offer so many opportunities for our community.

                        

2 Indoor Pools: Lap Pool & Therapy Pool        NEW AMENITIES

Triple Gymnasium                                                                     

Martial Arts Dojo                                                    

Indoor Climbing Wall       

Indoor Inflatables       

Sustainable Garden Dome

Licensed Child Care Facilities (ages 3-12)         

Day Camp & Overnight Camp Facility

Purnell-Wrigley Field (MLB 2/3 replica)

Maine’s Fenway Field (MLB 2/3 replica)

Why do I have to scan into the building?  How do I do that?

The information gathered enables us to provide a safe enriching environment with outstanding programming, events, services, emergency care, and communication with all our AYCC Family Members and Guests.  You can scan in using your ID tag or through downolading the Daxko App on your cell phone. (Download for More Info)

Indoor Track

Spin Room

Gronk Zone Youth Fitness Area

Group Exercise Room

Indoor Play Structure

Teaching Kitchen

Updated Locker Rooms

MEMBERSHIP 

What do I get with my Membership?

Full Facility Use, Free Classes, Free Child Watch, Free Joint Memberships with Y's Nationwide, Hassle-Free Holds and Cancellations, and  NO Early Termination Fees or Joiner Fees!  Additional fees apply for personal training, and specialty/instructional programs such as swimming lessons, martial arts, clinics, etc. (Full list of member benefits.)

Do I need to be a resident of Waterville to join?

​No - The Alfond Youth & Community Center prides itself on being a real COMMUNITY that accepts members from everywhere - we serve over 190 communities!

Can I bring a guest?  How much will that cost?

Members are encouraged to bring guests!

Generally guests are charged a Day Pass Fee. 

  • $4.00/child            

  • $5.00/seniors 55+          

  • $8.00/adults 18-54

 

How do I use my membership at other Y’s?

Just show them your AYCC ID Card upon entry!

It's always a good idea to contact the Y you plan on attending to confirm their participation in the Nationwide Program and which amenities and offers are included. Some Y’s may require fees for certain activities.

How do I join?

You can visit our Welcome Center in person or register online. All members are screened through state and federal Sex Offender Registries through the YMCA’s Nationwide Membership Program.

How do I cancel my membership or put it on hold?

There is no contract length for your membership, which means no termination fees, and you may cancel at any time.  Please provide written documentation in person or via email no less than 7 days before your automatic payment withdrawal.

We do not issue refunds for lack of use or failure to notify.

What is the difference between a Facility Member and a Community Member?

Facility Members have registered and paid for membership, for which they receive exclusive access and discounts on programs and Personal Training.

Community Members do not pay membership fees but can still enroll in most classes and programs, including lessons and programs. General use of the facility would require the purchase of a day pass.

FINANCIAL AID * DISCOUNTS * THIRD PARTY * MILITARY 

Do you offer Financial Aid?

YES!  We offer aid on memberships and most programs, such as day camps and lessons, to families who qualify for the State of Maine’s Child Care Subsidy Program (CCSP).

(Download Financial Aid Application here).

Do you accept payments from a third party vendor like the State of Maine, municipalities or private organizations?

Yes. We will assist you in establishing a payee account prior to your registration.

Please contact Accounting Assistant Danielle by phone (207-873-0684 x 251) or email.

You may also be eligible for a residents mini-grant offered by some local towns (Benton, Fairfield) - please reach out to your town office FMI.

Do you offer any Military Discounts?

THANK YOU for your service! 

YES! A Military ID or recent orders are required.  Please contact Programs Assistant, Wendy to help you navigate the process or qualifying applicants:

  1. Boys & Girls Clubs of America’s (BGCA) Mission Youth Outreach Program for youth ages 6-18, up to $200.00 per calendar year towards membership or programming.

  2. The YMCA | DoD’s Military Outreach Program, memberships to individuals or families.

  3. AYCC offers a 10% discount on memberships and most programming, camps, childcare, etc. after the first two options are exhausted.

 

Do you offer employee or service group discounts?

We have partnered with many area employers to offer discounts including municipality and service organization employees. Employee ID’s are required to receive the discount.

Check with your employer for participation.

CODE OF CONDUCT 

We are committed to providing a safe and welcoming environment for all members and guests. To promote the safety and comfort for all, each individuals is required to act appropriately at all times, to act maturely, to behave responsibly, and to respect the rights and dignity of others when in our facility or participating in our programs.  (Download Code of Conduct for More Info)

Alfond Youth & Community Center

126 North Street

Waterville, Maine 04901

I'

info@clubaycc.org

Fax: 207.861.8016

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